Advanced live chat capabilities
Automatic greetings
Welcome visitors with a preset message at the beginning of each chat to get the conversation started.
Powerful APIs
Create custom input fields, set up triggered events in live chat and more with Wix Answers APIs.
Internal collaboration
Tag support agents and post notes to solve customer issues as a team, behind the scenes.
Article sharing
Send customers support articles the instant they need them with your entire knowledge base a click away in every chat.
App integrations
Access valuable customer info while you chat by connecting apps like Slack and Salesforce
Saved replies
Create canned replies for frequent requests and easily add them to chats with your own shortcuts.
The results we present
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Global team
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store launched
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Enabling revenue
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Years of experience
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The awards
